Refund & Cancellation Policy

Last updated July 2026
This page is a plain description of our operating policy, not legal advice.

All Sales Are Final

Every booking — a full payment, a 30% deposit, or a session extension — is non-refundable once it's confirmed. This applies no matter the reason: change of plans, cancellation, no-show, or anything else. We don't offer partial refunds, credits, or exceptions. Please make sure your date, time, studio, and engineer are right before you pay.

Deposits

Sessions may be booked with a 30% deposit charged by card at the time of booking, with the remaining 70% collected in person (cash) at the session. The deposit holds your time slot. Like a full payment, it is not refunded for any reason once charged.

No-Shows

If you do not show up for a booked session, whatever was already paid (a deposit or the full amount) is kept in full. You will not be charged any remaining balance — the slot is simply released.

Cancellations & Rescheduling

We don't process cancellations for a refund. If you need to move your session to a different time, text the studio at least 24 hours before your booked time and we'll reschedule you, space permitting — the same 24-hour minimum the booking page uses for new bookings. Requests made less than 24 hours out aren't guaranteed a reschedule. Either way, this doesn't change the no-refund policy above — money already paid carries over to the new time, it isn't refunded and rebooked.

Session Extensions

Extending an existing session is billed the same way as a new booking — either paid in full at the time of the extension, or with the same 30% deposit / 70% cash-in-person split. Extension charges are covered by the same no-refund policy as the original booking.

Disputes & Chargebacks

Filing a card chargeback for a session that was booked and the slot held for you — instead of contacting us directly — will be contested with your booking confirmation as proof of the agreement.

Contact

Questions about a specific charge or booking: 1takelabs@gmail.com  ·  (708) 340-9099
345 N Loomis St, Chicago, IL

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